Contact

Pick the mailbox that best matches your question — it reaches the right team fastest.

You can reach Sortr by email at the addresses below. We read every message and reply as quickly as we can.

hello@sortr.uk

General enquiries — questions about Sortr, how it works, partnerships and press.

support@sortr.uk

Help with your account, bookings, payments or anything that is not working as it should.

privacy@sortr.uk

Data-protection requests — access, correction or deletion of your personal data, and other privacy questions.

complaints@sortr.uk

Formal complaints. We aim to acknowledge every complaint and keep you updated until it is resolved.

legal@sortr.uk

Legal notices, terms queries and requests from lawyers or authorities.

safety@sortr.uk

Safety concerns about a booking, a Sorter or a customer. If anyone is in immediate danger, call 999 first.

Company details

Sortr is a trading name of Micromat Limited, a company registered in England & Wales (company number 13455386). Registered office: 6 Carnegie Street, Rushden, NN10 9SN.